Q: Why do I need to transfer my website? What does website migration include?
A: When your present web hosting provider can no longer answer the demands of your web site, or when you suffer from continual downtime, or if you have to wait for hours for the support team to reply to you, it might be a good idea to swap your web hosting provider, i.e. to move all the files for your web sites along with your databases from your present provider to your future provider. At Alpha-Omega Systems, we know that this can be hard and time–consuming. Because of this, we will perform all that for you for free!Our highly professional technical team members will migrate your website content from your present provider to us. Our technicians have extensive experience migrating web sites and can handle anything – from a common WordPress blog or Joomla™–based website, to a very elaborate, custom–built web app.
Q: Website migration seems like lots of work. Just how long is it going to take?
A: While we cannot give you an exact time interval, because there are lots of factors, among them the size of the web files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our best to transfer your website within 48h, and in some cases – within 24h (if the content is not very large).
Q: Do you need anything from me before you start transferring my web site?
A: We don’t request any sensitive info. We’ll require, though, the login info for your current hosting account as well as the name of the web site that you wish to migrate.
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: How about downtime? Will my site be unavailable?
A: Your site will continue to work just like it did before with your old web hosting provider. When we are done with the transfer, your web site will be configured to work on our hosting platform and we’ll alert you to preview it. If everything is functioning correctly, all you will need to do is modify the name server resource records for your domain name. Your web site will be transferred over to us with no downtime whatsoever.
Q: Will my old hosting provider discover that I am leaving them?
A: Nope. Aside from your login details for the Control Panel, we won’t need anything. We’ll never touch base with your hosting provider. They won’t know anything about the migration either.
Q: Does it make a difference what platform my current hosting provider is using?
A: We support all Linux–powered web hosting platforms. Essentially, if we can receive access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.